Mike Penacchi shows us how to use the SPAN mode of the ProfiShark while determining and comparing the latency introduced by a Microtik configured to use NAT; determining the latency that a device adds to the network can be difficult. In this video, Mike with Network Protocol Specialists, LLC; shows how the ProfiShark can be used to a...

According to research conducted by Enterprise Management Associates in October of 2016, 41% of IT personnel spend over 50% of their time working on network and application performance problems. Additional research cited by ExtraHop shows that tactical network data loses 70% of its value after 30 minutes. This makes the speed and accuracy of monitor...

Cogeco Communications has acquired ten spectrum licences in the 2500MHz paired band from Kian Telecom, for CAD8 million (USD6 million). The licences cover a population of over 1.5 million in non-metropolitan areas of Ontario. The transfer was approved by Innovation, Science & Economic Development (ISED) Canada on 21 June. Luc Noiseux, CTO at Co...

While security experts may disagree on exactly how to secure a network, one thing they all agree on is that you cannot defend against what you cannot see. In other words, network visibility IS network security. Visibility needs to be the starting the point. After that, you can implement whatever appliances, processes, and configurations you need to...

Cableco Rogers has begun providing its Ignite TV IPTV service to customers in Ontario, following trials with company employees, MobileSyrup reported. Although so far a low-key launch with no major advertising campaign, Rogers' website shows details of the new service, based on Comcast's X1 technology. Features include: Instant On Demand (accessing ...

​ Customers are the lifeblood of any business, and for many companies, your contact centre is the front line for interacting with these customers.Despite the importance, few companies have a comprehensive disaster recovery and business continuity plan in place for their contact centre. Many back-office functions can be performed by employees from t...

Ransomware continues to garner headlines. However, this particular blight appears to be abating. Since 2015, the number of ransomware families and variants has decreased by about 50 percent. For organizations fighting this threat, this means that ransomware is no longer the in vogue malware.At the height of ransomware attacks in 2015, anyone who wa...

Spectracom has introduced a new Anti-Jam (AJ) antenna for its GNSS-based timing systems that combats interference by limiting the antenna's reception near the horizon. The ante​nna's beam is focused at the zenith – where most of the GNSS satellites are – and away from the horizon, where most interference comes from. Q. So, should I use it in my sys...

IXIA has just released its 2018 security report.In our increasingly digital and connected world, security is an ever-present challenge. Human ingenuity and creativity drive both the solutions we develop and the threats we face. For that reason, we must continue to push forward and implement solutions that are continuous and resilient, stress detect...

Today's telecommunications and contact center infrastructures have become extremely complex. As you know the design and the reliability of these infrastructures is critical to delivering the level of customer service your client demands. So whether you are installing a new contact center solution or upgrading an existing solution, you want to make ...

After ransomware attacks crippled public transportation systems, hospitals and city governments over the past two years, 2018 seems poised to be another wildly successful year for attackers who use this threat, which netted criminals more than $1 billion in 2016, according to the FBI. And a recent spate of ransomware infections impacting Boeing, th...

Canadian quad-play operator Rogers Communications reported total revenue up 8% year-on-year to CAD3.633 billion (USD2.876 billion) in the three months ended 31 March 2018. Cable revenue increased 1% to CAD969 million in Q1 2018 as internet revenue growth of 7% continued to drive the segment. The company highlighted the availability of its Ignite Gi...

Precision time can play a vital role in improving the operation and efficiency of Big Data systems. However, to understand why or how time can be utilized, the most important thing to understand is that – Big Data is Big! I know that may sound silly, but really, "big" is actually even an understatement. And that's the difficult part to grasp when t...

Canada's Rogers Communications has announced a multi-year mobile network technology development plan in partnership with Ericsson, including 5G tests. Under the plan, Rogers will continue to roll out a Gigabit LTEnetwork based on technology including 4×4 MIMO, four-carrier aggregation and 256 QAM, and will boost and densify its network with small c...

Cloud computing allows organizations to perform tasks or use applications that harness massive third-party computing and processing power via the Internet. This allows them to quickly scale services and applications to meet changing user demand and avoid purchasing network assets for infrequent, intensive computing tasks. At the outset cloud comput...

Bell Canada has announced that its fibre-to-the-premises (FTTP) network now covers 'most homes and business locations' throughout Toronto, the country's most populous city. Bell commenced the Toronto FTTP project in 2015, partnering the city authorities and Toronto Hydro to deploy over 10,000km of fibre, mounted on approximately 90,000 Bell and Tor...

Canada's Minister of Innovation, Science and Economic Development yesterday (28 March 2018) published a framework for the auction of 600MHz mobile spectrum licences, setting aside 43% of the frequencies on offer for regional competitors (i.e. existing cellcos other than the nationwide 'big three' Bell, Rogers and Telus) and potential new market ent...

 A major issue with moving to e-contact centre is to make everything work together. As you purchased multiple best in class single solutions as you put this together you may not end up with a best in class total solution.  Another issue is turning unstructured data, comments from social media platforms – into actionable outcomes...

The Government of Canada, along with the provinces of Ontario and Quebec, has announced the country's first major public-private partnership aimed at increasing economic growth driven by 5G technology, led by five digital technology heavyweights – Ericsson, Ciena Canada, Thales Canada, IBM Canada and CGI. The CAD400 million (USD306 million) project...

In 2013, the Federal Communications Commission fined a person almost $32k for using a device intended to evade the fleet management tracking system on his company vehicle. The device in question: a GPS jammer. The incident occurred at the Newark Airport after FAA and NJ Port Authority officials struggled for over two years to determine why the new ...