VoIP Resource Center

Webinar: VoIP Simulations and Call Testing

This on-Demand webinar discusses utilizing NetIQ AppManager to run call simulations to determine call quality issues.  AppManager for VoIP can integrate with Cisco, Nortel, Avaya or Microsoft OCS.  But what can you do if you need a snap shot of what is happening today in your environment if you are using another technology, an IP trunked solution, or confirming  third party carriers that you are using to carry your VoIP traffic.  By using three tools

• NetIQ Vivinet Assessor
• NetIQ Vivinet Diagnostic
• NetIQ AppManager for VoIP Quality

We can put a management solution together that allows you to Assess your network, Monitor the call quality and then using Diagnostic to solve VoIP problems on your network.  This video is approximately 40 minutes in Length

Survey: NetIQ Enables Cost Benefit Realization with Lifecycle Management Approach

• NetIQ has just completed this survey of over 400 global respondents, citing the main roadblock to achieving UC adoption is getting employee’s accustomed to using UC Technologies. Since the main reason for deploying a unified communication strategy is ensuring employee productivity, without employee buy in and usage organizations do not benefit and achieve the ROI from the integration of E-Mail, Phone and messaging.

• Without properly monitoring and managing UC usage trends you will not effectively track employee adoption rates, and ensure that the system is performing the way it is designed. This report talks about the intent of organizations to adopt monitoring technology and how many feel that their network is ready to adopt a unified communication strategy.

Download: NetIQ UC Survey

Ready Set VoIP

Part 1: Beginning the Life Cycle In part one of the series, Ken Camp will focus on network readiness assessments and how taking stock of your resources will help you:	Know your potential VoIP capabilities by providing a network inventory Warn you of potential shortfalls and measures to upgrade your network Set quality expectations for the network currently in place Avoid project paralysis before the pilot program begins
Part 2: Pre-Deployment In part two of the series, Ken Camp will focus on critical management activities including:	Defining monitoring policies Monitoring service quality Ongoing analysis and why it’s important Meeting the end user’s expectations defined in service level agreements
Part 3: Automating Monitoring for Service Delivery In part three of the series, Ken Camp will cover the importance of being proactive rather than reactive when operating Voice over IP on your network; this part will cover topics such as the:	Value of automated monitoring tools Complete knowledge of your environment Ability to respond to changing network conditions Timely diagnosis and remediation of issues
Part 4: Reporting and Planning for the Next Cycle In part four, the final of the series, Ken Camp explains why reporting is vital to VoIP success, including:	Sustaining service delivery for mission critical applications Achieving consistency through knowledge Properly positioning incremental change on a continual basis Supporting fine tuning rather than major upgrades

 

Getting a Grip on VoIP - Webcast

Introducing VoIP to your enterprise network can create more questions than answers. More than any other type of application, VoIP quality of experience demands optimal network performance. Adding more bandwidth won’t solve all of your VoIP performance issues. Deploying server agents and probes is costly and burdensome. So, what are your other options? Listen to this Webcast where a panel of experts from NetQoS will address your most pressing issues when deploying and monitoring VoIP performance on your network. If you missed the webcast, you can access the recording here: Link to Download VoIP Monitor Webinar Questions Answered