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"We manage networks for many customers, each of them with different existing network infrastructures and vendor preferences for networking hardware. Because the AMP software supports most leading vendors' hardware, we can use the same tool to manage any of these customers' networks." - HP Services
AirWave Wireless was founded specifically to address the problems experienced by Service Providers in managing their wireless networks. MSPs are responsible for delivering optimal performance across far-flung networks in multiple locations. Yet the costs of dispatching RF experts to these locations for trouble-shooting and diagnostics are prohibitively high. AirWave helps network operators control support costs while delivering the service their customers demand.
| Service Provider Requirement | AirWave Solution |
|---|---|
| Centralized configuration management |
With such large networks, even a seemingly simple task like updating firmware on access points can take weeks or months. AirWave's configuration management functionality automates this process, saving the NOC staff countless hours and eliminating costly human errors. |
| Support for multiple wireless technologies |
Service providers have no choice but to use multiple wireless technologies -- Wi-Fi for in-building 'hotspot' coverage, 'mesh' for outdoor and municipal networks, and WiMax for wireless backhaul. No matter how many different technologies are used, AMP provides a single console for integrated management. |
| Legacy hardware support |
Since it may take years (and millions of dollars) to install wireless in each site, service providers need to extend the lifecycle of that hardware as long as possible -- adding 1-2 years of hardware lifespan can literally save millions. AirWave provides robust support for both state-of-the-art current generation products as well as legacy support dating back to the earliest days of Wi-Fi. |
| Multi-vendor support |
Service providers often do not have the luxury of selecting their own hardware platforms -- sometimes they inherit existing, on-premise equipment. And extending the useful life of that equipment - regardless of its manufacturer - can save millions. AMP provides a single, common interface that lets the NOC seamlessly manage heterogeneous devices from multiple vendors. |
| "Non-Wireless" device monitoring |
Service providers often need to monitor on-premise equipment other than Wi-Fi and mesh access points -- such as gateways and routers -- in order to perform end-to-end trouble-shooting of the network. AirWave offers full management support of a broad range of devices and its 'Universal Device Support' feature enable basic monitoring of thousands of additional devices. |
| Scalability |
Since service provider networks can easily reach 25,000+ access points, scalability is critical. With the AirWave Master Console, no matter how big the wireless network grows, you still have one integrated console for monitoring and management. |
| Tolerance for high latency networks | Service providers often maintain only a low-bandwidth or intermittent network connection to certain locations. AMP manages devices efficiently across both the WAN and LAN, and even lets administrators customize network polling intervals to ensure that low-bandwidth links are not flooded with network traffic. |

