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servicEye Head End Monitoring
Content Assurance
IPTV content or payload quality on the ingress of the Head End is critical. Any flaws associated with the payload at this point cannot be corrected later and will simply appear as poor quality on the subscribers TV. Head End monitoring not only guarantees the quality of the content being delivered to the subscriber, but enables the Service Provider monitor the quality of the content being supplied to them. The ability to identify video content errors at source assures Service Providers with the highest possible quality service for their IPTV subscribers.
IPTV Head End
Head Ends gather video/audio content from various sources, each source may have varying content format, plus a separate device path and interfaces. After content acquisition Service Providers will manipulate the content before final transportation of the content within the IP network.
Satellite Content IPTV services may receive live content such as News or Sports events via satellite feeds.
Content Replay Servers Providers have the ability to provide on demand programming through scheduling or by replay from storage devices.
Content Customization Customization includes logo keying devices and other revenue generators for the Service Provider which includes ad insertion which requires video splicing equipment.
Head End Quality of Assurance Requirements
Signal Loss “ Incorrectly configured settings may result in signal loss, satellite transponder configurations can vary or stored content maybe moved.
Flawed Content “ Monitoring streamed flows to assure the content is available and correct.
SDI / ASI / IP “ Guarantee payload quality of content across various devices and interfaces before transportation on IP networks.
Latency “ IPTV Networks are configured with a fixed figure of tolerable latency, the STB buffer size is set based on this figure.
servicEye
servicEye is the leading Head End IPTV monitoring solution, which provides in-depth analysis in real time of actual Video/Audio payload content across hundreds of parallel broadcast channels. servicEye provides both active and passive video/audio analysis, plus monitoring on SDI and ASI interfaces. servicEye is also used in monitoring content quality on the ingress and egress of storage devices.
servicEye provides monitoring on pre and post IPTV encoding stages - this full reference analysis monitors the ASI/SDI digital interface before it is converted to IPTV and provides a detailed qualitative view of every TV channel. The servicEye probe provides real time, passive analysis of every IPTV channel with integrated video capture for quality threshold violation.
A powerful feature of servicEye is the ability to determine between black screen content versus no content. servicEye functionality includes identifying when a stream or flow is unavailable. Another key feature of servicEye is the ability to monitor network delays.
Quickly and efficiently capture issues before they become a hotline trouble ticket.
