Complete Cloud Coverage
Where's the Silver Lining?
Cloud technology offers network teams advantages that include outsourced infrastructure deployments, externally-hosted applications, relief from complex server configurations, and more. So why is your help queue filled with more tickets than pre-cloud implementation? Because you own the network – when an end-user has a problem it lands in your laptop. The good news? Your cloud environment is a massive boomtown of possibility.
In the Network Instruments "Fifth Annual State of the Network Global Study," 60 percent of respondents embraced cloud technology. However, 83 percent reported that troubleshooting was more difficult since its adoption. The challenge is delivering exceptional customer service by meeting the near-flawless performance expectations of users. Whether public, private, or hybrid, the multiple forms of cloud computing present complexities that require a strategic management solution.
Get the Inside View
According to Gartner,1“Comprehensive monitoring requires a combination of structured rules and behavior-based anomaly detection.” Our complete cloud solution meets both requirements.
We have visibility inside, outside, and between the cloud. Our flexible monitoring platform offers top-level dashboard views that instantly alert you to developing issues while providing the drilldown power to see details of all relevant service data. Intelligent packet analysis grabs the metrics you need, independent of cloud provider, offering objective insights into service operation.
Network Instruments offers complete cloud coverage whether cloud is SaaS, PaaS, IaaS, MSP, private, or hybrid. Get the critical data views and finely-tuned analysis of cloud-hosted resources you need to manage with vision and control.
Realize the Promise of Cloud
We provide intensive support for Amazon®, Google™, and Cloudkick™, plus detailed analysis of resources hosted within cloud. This includes availability, responsiveness, and performance metrics. We also offer the ability to leverage native server and application agents, with deep views into systems and applications – independent of the cloud provider's interface.
Use our packet-based analysis for client-service interactions to understand the end-user's experience of cloud-based services. Apply user data to increase services delivery and elevate performance levels in the cloud.
Our solution not only offers the ability to understand user experience, it provides views of detailed cloud resource metrics and correlates these components. This empowers you to know what factors contribute to performance degradation in a way other manufacturers simply can't match.
To meet user expectations when moving existing services to cloud, our solution provides comparisons with pre-deployment tests of cloud services. We offer baseline comparisons for new services, during rollout, and as adoption and content increase over time. Any deviations are reported so you can quickly respond before issues become apparent to users.