Citrix Application Performance

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CX-Tracer

Citrix offers significant benefits to IT organizations but alters the performance troubleshooting process due to its unique architecture.

Citrix acts as a proxy for back-end applications, relaying information between the user and the back-end tiers that process user transactions
It is difficult to relate user traffic on the front-end to proxied sessions on the back-end
The lack of an end-to-end view of user transactions makes it difficult to identify and troubleshoot end-user experience problems
By default, problems are typically blamed on the Citrix tier or ‘The Network’

CX-Tracer is a breakthrough solution that provides end-to-end visibility of user transactions traversing a Citrix server.

CX-Tracer leverages AppResponse Xpert’s industry leading analytics to isolate performance problems to application tiers or network infrastructure factors
- Pinpoints the root cause of performance problems for Citrix-hosted applications
- Automatically correlates front-end user sessions to the corresponding back-end application transactions
- This enables end-to-end analysis of individual Citrix user sessions
CX-Tracer is complementary to and extends your existing investment in Citrix monitoring solutions such as Citrix EdgeSight™

Before deploying CX-Tracer, it is difficult to identify the back-end traffic that corresponds to a specific user

CX-Tracer correlates user traffic and tracks performance of individual user transactions

Accelerate troubleshooting by rapidly pinpointing root causes of Citrix end-user experience problems
Clearly prove when the Citrix infrastructure is not the problem
Eliminate “finger-pointing” among teams
Use a single solution to drill into the performance of the network, Citrix, database, and other application tiers
Gain visibility into individual user's Quality of Experience for Citrix-hosted applications

Trace user transactions through the Citrix tier and extract only related back-end transactions
Continuously monitor end-to-end Citrix user performance
Store Citrix performance metrics and related packets for subsequent troubleshooting
Use intuitive dashboards and visualizations tailored for end-to-end Citrix analysis

Traces transactions through all tiers, correlating a front-end user session to back-end traffic
Provides broadest scope of monitoring for Citrix-hosted applications with coverage of the network, Citrix tier, database, and other application tiers. Other tools provide siloed views
Reports on front-end network metrics as well as back-end response time and statistics. Other vendors are often strong in only one area
Performs packet-level analysis of Citrix ICA channel performance. Other tools provide limited insight into the protocol
Complements and extends your existing investment in Citrix monitoring solutions

Traces transactions through all tiers, correlating a front-end user session to back-end traffic
Provides broadest scope of monitoring for Citrix-hosted applications with coverage of the network, Citrix tier, database, and other application tiers. Other tools provide siloed views
Reports on front-end network metrics as well as back-end response time and statistics. Other vendors are often strong in only one area
Performs packet-level analysis of Citrix ICA channel performance. Other tools provide limited insight into the protocol
Complements and extends your existing investment in Citrix monitoring solutions

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