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Bell Aliant’s revenues fall marginally; exceeds 100,000 IPTV users

Atlantic Canadian telco Bell Aliant has reported a 21% year-on-year rise in net income to CAD92 million (USD91.9 million) for the third quarter of 2012, on revenues which fell by 0.4% to CAD697 million, as growth in IPTV, broadband internet, data and wireless turnover largely offset declines in local and long-distance telephony revenue. ‘FibreOP’ fibre-to-the-home (FTTH) broadband customers grew by 16,500 to 92,000 in the three months ended 30 September 2012, including migrations from DSL/fibre-...
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Shaw’s EBITDA climbs 4.2% in fiscal 4Q

Western Canadian cableco Shaw Communications has reported that net profit in its fiscal fourth quarter ended 31 August 2012 dropped by 20.4% year-on-year to CAD133 million (USD133.4 million), compared to CAD167 million in the same period of 2011, as competition from cable and wireline rivals intensified. However, the triple-play operator’s quarterly EBITDA rose by 4.2% to CAD501 million, helped by the group’s satellite and media businesses outperforming its cable division. Cable-only revenue inc...
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Rogers revenues up 2%, says it could look at selected Astral acquisitions

Canadian quadruple-play operator Rogers Communications has reported that consolidated revenues climbed 2% year-on-year to CAD3.18 billion (USD3.21 billion) in the three months ended 30 September 2012, while operating income (EBIT) increased by 5% to CAD1.29 billion and net profit rose 1% to CAD495 million. Respective year-on-year turnover increases of 2%, 16% and 1% in mobile services, mobile equipment sales and cable network operations offset revenue declines at Rogers’ business services and me...
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Promiscuity…the real problem behind many network failures

What’s so bad about being promiscuous? After all, a variety of companies have built their reputation endorsing promiscuity.  That chorus of voices is lulling enterprises and SMBs into a false sense of efficiency and effectiveness. Of course, the promiscuity I refer to here is promiscuous mode.  Aside from Net Optics’ Phantom Virtual Tap , most solutions available today require that the virtual switch placed in promiscuous mode, which cuts switch capacity by up to 50%.  This model ...
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Orascom to change name, take control of Canadian ops

Following on from Vimpelcom’s USD6.5 billion takeover of Orascom Telecom Holding (OTH) last year, the Egyptian company has said it is changing its name to Global Telecom Holding SAE. According to a report by Reuters, the two companies have also agreed to provide one another with technical and commercial services for a period of two years to improve the efficiency of their businesses. Orascom also said it planned to take control of Canada’s Globalive Investment Holding (the parent of cellco Wind ...
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CRTC blocks BCE’s Astral purchase; Bell to call in the feds

The Canadian Radio-television and Telecommunications Commission (CRTC) has denied the country’s largest telecoms group BCE’s application to acquire control of Astral Media’s television and radio services because ‘it is not in the public interest.’ Jean-Pierre Blais, chairman of the CRTC, explained: ‘BCE failed to persuade us that the deal would benefit Canadians… It would have placed significant market power in the hands of one of the country’s largest media companies. We could not have ensured ...
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Setting VoIP Server Configuration

It’s important to have VoIP servers properly configured within your monitoring solution to correctly identify and display VoIP traffic and connections. If the server IP and type aren't properly configured, it may be difficult to identify when calls were established (call setup) and completed (call teardown). In this discussion, we’re going to explore how to properly configure Observer Expert to handle Avaya systems under the Expert VoIP Settings menu.  Avaya VoIP systems use specialized med...
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Canada follows US lead in ‘security concern’ statement on telecoms networks

Canada has invoked a ‘national security exception’ allowing it to exclude any telecoms equipment vendors seen as a security risk from projects to build secure communications networks, reports the BBC. The government did not name any firms, but the decision led to speculation that the move may be targeted at Chinese technology providers, coming immediately after a US panel recommended that equipment manufactured by Huawei or ZTE should not be used by government contractors. However, Scott Bradley...
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Rogers expands LTE network

Canada’s largest cellco by subscribers, Rogers, announced yesterday that it has extended its Long Term Evolution (LTE) network to cover an additional 18 cities and regions. The company’s 4G infrastructure now covers almost 60% of Canada’s population, and additional rollout later this year and into 2013 will lift coverage above 60%. Since becoming the first Canadian operator to launch LTE in July 2011, Rogers says it has seen an 80% increase in data usage, and that it expects this to grow six-fol...
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SaskTel told it can keep wireless broadband spectrum until March 2014

Canada’s federal government has told SaskTel that it will not take back the broadband spectrum the company uses for its wireless internet service until the end of March 2014. Previous reports indicated that the frequencies might be reclaimed at the end of 2012, ahead of 4G licence re-auctioning in 2013/14. The extension is believed to have been granted following an outcry from many rural residents who argued that they purchased expensive new equipment for the service. Thanks to TeleGeography for...
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MTS Allstream launches LTE network

Canada’s Manitoba Telecom Services (MTS Allstream) has announced the commercial launch of its 4G Long Term Evolution (LTE) network, initially covering the Manitoban cities of Winnipeg and Brandon with mobile download speeds of up to 75Mbps. Claiming the first launch of 4G LTE in Manitoba, MTS said that it will expand the network across the province in 2013, augmenting its existing HSPA+ services. As previously reported by CommsUpdate, in June 2012 MTS selected Ericsson as an exclusive partner to...
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Net Optics Flex Tap

Flex Tap High Speed High Density High Flexibility                   “We wanted to bring customers a Network Tap solution with a spectrum of truly innovative benefits—high scalability, the versatility to mix-and-match speeds within a deployment, the highest visibility and compatibility, simplified upgrade and rack-mount ability. Net Optics Delivers the Next Level of Flexibility in the Network Access Taps With rack space at a premium in the data center,...
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Northern exposure: Unicom unveils Canadian appendage

China Unicom has opened an office in Toronto as part of its North American expansion programme, to support the global network infrastructure requirements of its Canadian corporate telecoms service clients, according to Yitao Wu, president of the Chinese group’s Americas operational division. Unicom, which operates global network services covering more than 240 countries, views Canada as a key growth market alongside the US and the Asia-Pacific region. Thanks to TeleGeography for this article
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Optimus primed to let Rogers’ band play new tunes

Rogers Communications has announced that it will begin offering a 2600MHz-enabled Long Term Evolution (LTE) smartphone, a version of the LG Optimus G, from November 2012, which it says will be Canada’s first 2600MHz-capable LTE handset. John Boynton, Rogers’ chief marketing officer, declared that ‘by offering Canadians the first 2600MHz-enabled LTE smartphone, the LG Optimus G, we are allowing faster connections to download large files on the go, give sport fans every second of the game on their...
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Wind Mobile now has 500,000 Subscribers

Fair weather trend: Wind breezes past half million Canadian 3G mobile network operator Wind Mobile – part of the Vimpelcom group – has announced that it has reached the milestone of 500,000 subscribers this month, up from 457,000 at end-June, and having commercially launched in December 2009. Wind also stated that its W-CDMA/HSPA network now covers a population of over 13.5 million via 1,225 active network sites. It also reported that it currently has 225 own-branded retail stores in addition to...
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Ice Wireless rolls out 3G Cellular in Canada NorthWest Territories

Thaw point: fresh trio unwrap Ice PoPs, hope warm reception to Arctic rollout melts digital divide Ice Wireless – an independent far-north Canadian cellco – and its associate Iristel – a Canadian competitive local exchange carrier (CLEC) – have entered into a ‘multi-million’ dollar contract with China’s Huawei Technologies to roll out a 3G cellular network for rural and remote communities in Canada’s Northwest Territories, Yukon and Nunavut by the end of 2013. Presently, residents of the three t...
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Rogers Adds 10 New Cities for LTE

Perfect ten: figures shaping up to fit Rogers’ Long Term model curve Canada’s Rogers Communications has announced that it is launching 4G Long Term Evolution (LTE) mobile broadband services in ten additional cities, as it drives towards an end of year target of 60% 4G population coverage. The new locations are: Barrie, Burlington, Cambridge, Kingston, Kitchener, London, Oakville and Waterloo (all in Ontario province), Edmonton (Alberta) and Quebec City. The expansion adds to Rogers’ existing LTE...
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Three habits of highly effective leaders!

Ottawa Regional Contact Centre Association Thursday September 27, 2012 - Nepean Sailing Club Nancy Morris , a specialist in business psychology, behavior change and microlearning "Leadership" comes from within, but if new leaders are without, they will be lost. Contact Centre Team Leads/ Supervisors usually start out as agents themselves.  This can create empathy, understanding, camaraderie and more.  However, a new leader's transition (whether that is a team lead, a supervisor or even...
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IQ Services Introduces VC101

Meet Virtual Customer 101™ A process that measures your technology-focused Customer Experience. Continuing their innovative approach to communications and contact center evaluation, IQ Services introduces VC101™. VC101 deploys a Virtual Customer™ to test and evaluate contact center technology based upon one’s desired Customer Service Experience performance. To implement the Virtual Customer we initially meet with the client’s internal team to understand initial guidelines for the development of ...
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SaskTel trials TD-LTE 2.5GHz fixed wireless services with Huawei

Canadian regional full-service telco SaskTel and Chinese technology provider Huawei have signed an agreement to launch a Time Division Duplex Long Term Evolution (TDD-LTE) fixed wireless broadband trial in Saskatchewan. The trial is aimed at determining the feasibility of wireless broadband and voice services for customers in predominantly rural locations, and SaskTel is claiming it as Canada’s first 2.5GHz TDD-LTE deployment. Trials will be launched in at least three rural locations by December...
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